Crews live in the field right now — tracked in real time

National equipment installation, run like software.

Beverage, coffee & foodservice equipment — installed, serviced and managed across your entire chain. One accountable partner, and a live dashboard your team can actually watch.

0+Installs completed
0+Service calls
0+PMs completed
0+Years in the field
Trusted for national programs by a top-3 national drive-thru coffee brand a 7,000-store convenience network leading regional QSR & c-store groups
What we do

Every stage of your equipment's life,
handled by one partner.

From a single fountain swap to a 300-store national program — surveyed, scheduled, installed, verified and serviced by a vetted nationwide network.

New Equipment Installation

Fountain systems, bar taps, bean-to-cup coffee, ice & dispensing equipment — installed to manufacturer spec with photo-verified completion on every unit.

National Rollouts & Retrofits

Hundreds of locations, one wave plan. Site surveys, operator scheduling, install crews and live progress tracking — consistent to spec at every store, in every state.

Service & Warranty Repair

24/7 intake through your FM platform or ours. Automated warranty checks mean you never pay for a covered part — and NTE caps are respected, always.

Preventative Maintenance

Scheduled PM programs that keep dispensers pouring and machines in warranty compliance — tracked per unit, per serial, per visit.

Relocations & Decommissions

Store remodels, closures and equipment moves — disconnected, transported, reinstalled and recommissioned without losing a serial number along the way.

Parts & Logistics

OEM parts sourced, tracked and staged before the truck rolls. Shipment tracking flows straight into the job — no "waiting on parts" black holes.

Fleet Management

Every unit tracked by serial from install day forward — warranty windows, PM compliance, repair history and replace-vs-repair calls. See how ↓

RFID Asset Tracking

Passive UHF tags — GS1 EPC / RAIN encoded and tuned for the metal and liquids that defeat ordinary RFID — so one walk-through inventories a whole store. Every read lands on the same per-serial fleet record, with standards-based (EPCIS) event history for audits and compliance.

Equipment Consulting

Spec the right machine before you buy it — capacity, footprint, utilities and brand fit for each store format, plus honest replace-vs-repair calls on aging units. Vendor-neutral guidance grounded in the thousands of installs and service calls behind us.

Equipment we live onLancerCorneliusBUNNFrankeFollettScotsmanManitowocCurtisEverpure
The JEM platform

Your rollout, live.
Not a Friday spreadsheet.

Most installers email you a status report. We give your team a window into the same system our operators, dispatchers and field crews run on — updated the moment work happens.

JEM Command · program dashboardLIVE
National Retrofit Programupdated seconds ago
0Stores
0+12 wkSurveys done
0+9 wkInstalled
11States
Wave 2
60/6592%
Wave 3
34/5364%
Wave 4
16/5331%
Wave 5
10/1208%
Live activity

Real-time status, per store

Every site shows contact, schedule and completion state the second it changes — no chasing, no version-five spreadsheets.

Photo-verified completions

Crews can't close a job without photos and a checklist. Your team sees exactly what was installed, at every location.

Operator sign-off, on glass

Store managers sign on the technician's screen. Disputes drop to zero when everyone signed the same checklist.

Automated dispatch & warranty intelligence

Work orders route to the nearest qualified crew automatically, and covered parts get flagged before anyone pays for them.

9:41
0/4 CHECKS
Site Survey · Store 1042
Equipment Retrofit — Pre-Install

Field crew · verified on site

Power confirmed at install point
Water line & drain verified
Counter space measured to spec
CO2 placement confirmed
Complete checks to submit
The field app

Crews carry the system
in their pocket.

Every technician works from the same portal: guided checklists per job type, required photos, serial capture and operator signature. The moment they hit submit, your dashboard updates — and so does ours.

No completion, no invoice

Work isn't billable until it's verified. That discipline is built into the software — not a policy memo.

Works where your team already works.Ecotrak — native todayServiceChannelCorrigoWe plug into your FM platform — or give your whole team JEM Command logins. Your choice.
Fleet management

We don't just install your fleet.
We run it.

Every machine we touch becomes a living record: serial, install date, warranty window, every service visit and PM check that follows. Across hundreds of stores, that record is the difference between managing a fleet and guessing at one.

Serial-level history

Ask about any machine in any store and get its whole life — install, repairs, parts, PM — in seconds.

Warranty guard

Every repair is checked against the warranty window automatically. Covered parts get claimed with the manufacturer — you never pay for them.

Replace-vs-repair intelligence

When a unit's repair spend trends past its worth, you hear it from us first — with the numbers to back the call.

JEM Command · fleet consoleLIVE
Beverage Assetstracked by serial · all stores
0Assets tracked
0%In warranty
0%PM current
AssetSiteWarrantyLast PM
SN 84-02931Store 1042In warranty12 days ago
SN 84-11458Store 2214In warranty4 days ago
SN 79-88012Store 0871Expires 60d31 days ago
SN 84-06773Store 1633In warrantyToday
SN 71-20415Store 0455Aging unitReview flagged
Warranty guard caught itAUTO-FILED · 2M AGO

Covered part detected on an open work order — claim filed with the manufacturer. Your cost: $0.

How a program runs

From kickoff to the last store,
one accountable motion.

1

Survey

Every site verified before a truck rolls — power, water, space, access. Surprises get found on a checklist, not on install day.

2

Schedule

Operators contacted and confirmed per wave. Your ops team sees the calendar fill in live.

3

Install

Vetted, insured crews install to manufacturer spec — serials captured, old equipment handled.

4

Verify

Photos, checklist and operator signature on every completion. Exceptions flagged same-day.

5

Report

Clean weekly executive rollups and a live dashboard in between. Invoicing matches verified work — exactly.

100% photo-verified

The system will not close a completion without photos. Not a policy — a hard rule in the software.

Signed on every job

An operator signature on the technician's screen, at every location, every visit.

Exceptions flagged same-day

A missed date or a not-ready site surfaces on the dashboard the day it happens — not in Friday's recap.

Invoices match verified work

Billing is generated from completed, verified jobs. Reconciliation takes minutes, not meetings.

Programs in flight

Built for chains. Proven at chain scale.

291

stores — national equipment retrofit

Full survey → install program for a top drive-thru coffee brand: every store geocoded, operator-scheduled and wave-tracked in one live system, coast to coast.

National · 11 states · in flight
171

sites — c-store display program

Forecourt merchandising installs across a 7,000-store convenience network — completion-verified with photos at every single site.

Multi-state · completed on schedule
1,000+

installations & counting

Fountain, taps, coffee and dispensing installs for QSR and c-store operators — plus the service, PM and warranty work that keeps them pouring.

QSR · C-store · ongoing
Fountain systems·Bar & tap systems·Bean-to-cup coffee·Ice & dispensing·National rollouts·Site surveys·Warranty service·Preventative maintenance·Relocations·Parts logistics·Fleet management·Live program tracking· Fountain systems·Bar & tap systems·Bean-to-cup coffee·Ice & dispensing·National rollouts·Site surveys·Warranty service·Preventative maintenance·Relocations·Parts logistics·Fleet management·Live program tracking·
Talk to us

Put your next program
on the dashboard.

Got it — your message is on our operations desk right now. We'll be in touch within one business day.

Email

service@jeminstallation.com — routed straight into our operations system, never a shared-inbox black hole.

Prefer the phone?

Tick "call me back" in the form — the ops desk dials you within the hour during business hours.

Response time

Same business day for new programs. 24/7 intake for active service customers.

Coverage

Installer network across the continental U.S. — and growing wherever your next wave lands.

Vetted & insured

Every crew carries current COI and W-9 on file — compliance tracked in the same system as the work.

Are you a technician?

We're growing the network in all 48 states — beverage, coffee and foodservice equipment work with steady dispatch and fast, verified pay.